Monitoring - We implemented a fix to address the performance issues and we are actively monitoring to ensure there is no regression. Please continue to monitor this page for additional updates.
Mar 10, 2026 - 15:00 EDT
Mar 10, 2026 - 15:00 EDT
Identified - We have identified the root cause that is impacting performance. We are actively working on an update to remediate further, so please continue to monitor this page for additional updates.
Mar 10, 2026 - 13:34 EDT
Mar 10, 2026 - 13:34 EDT
Update - We are continuing to investigate this issue and resolve this issue as a top priority. We apologize for any inconvenience and appreciate your patience as we continue to address the issue.
Mar 10, 2026 - 10:35 EDT
Mar 10, 2026 - 10:35 EDT
Investigating - We are currently investigating reports of performance degradation impacting a subset of AU clients. Affected users may experience latency during navigation and page loads, and in some cases, receive timeout or proxy-related errors. Our team is actively working to identify the root cause and restore normal performance.
Mar 10, 2026 - 09:35 EDT
Mar 10, 2026 - 09:35 EDT
About This Site
This page list all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.
Apricot
Operational
ETO
Operational
Penelope
Degraded Performance
EveryAction
Operational
NGP VAN
Operational
ActionKit
Operational
CyberGrants
Operational
WeSpire
Operational
Network for Good
Operational
Grantmaker
Operational
GiveGab
Operational
GiveGab Enterprise
Operational
Salsa
Operational
DonorTrends
Operational
Mobilize
Operational
Nonprofit Hub
Operational
Test
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Salsa Patching Mar 16, 2026 01:00-05:00 EDT
Salsa will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:10 EST
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:10 EST
Donor Drive Monthly Maintenance Mar 20, 2026 21:00 - Mar 21, 2026 01:00 EDT
Donor Drive will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:10 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:10 EST
EA and NGP VAN Monthly Maintenance Mar 21, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:11 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:11 EST
EA and NGP VAN Monthly Maintenance Mar 22, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:11 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:11 EST
CyberGrants Maintenance Mar 23, 2026 01:00-05:00 EDT
CyberGrants will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Feb 26, 2026 - 09:55 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Feb 26, 2026 - 09:55 EST
Network for Good Monthly Maintenance Mar 23, 2026 01:00-05:00 EDT
Network for Good will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:12 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:12 EST
EA and NGP VAN Monthly Maintenance Mar 23, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:12 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:12 EST
Apricot AU Monthly Maintenance Apr 3, 2026 10:00-14:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:13 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:13 EST
Apricot Monthly Maintenance - Canada and US Apr 6, 2026 01:00-05:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:14 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:14 EST
One Cause Maintenance Apr 6, 2026 01:00-05:00 EDT
One Cause will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:14 EST
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:14 EST
NPO Hub, Grantwriter and Que Apr 6, 2026 01:00-05:00 EDT
NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:14 EST
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:14 EST
Mobilize Monthly Maintenance Apr 13, 2026 01:00-05:00 EDT
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:15 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:15 EST
EA and NGP VAN Monthly Maintenance Apr 18, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:17 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:17 EST
EA and NGP VAN Monthly Maintenance Apr 19, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:17 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:17 EST
EA and NGP VAN Monthly Maintenance Apr 20, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:18 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:18 EST
ETO AU Patching Apr 24, 2026 10:00-14:00 EDT
ETO in Australia will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:21 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:21 EST
Donor Drive Monthly Maintenance Apr 24, 2026 21:00 - Apr 25, 2026 01:00 EDT
Donor Drive will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:16 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:16 EST
Network for Good Monthly Maintenance Apr 27, 2026 01:00-05:00 EDT
Network for Good will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:18 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:18 EST
ETO Maintenance - Canada, US Public and US Private Apr 27, 2026 01:00-05:00 EDT
ETO in North America will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:21 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:21 EST
Apricot AU Monthly Maintenance May 1, 2026 10:00-14:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:22 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:22 EST
One Cause Maintenance May 4, 2026 01:00-05:00 EDT
One Cause will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:30 EST
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:30 EST
Apricot Monthly Maintenance - Canada and US May 4, 2026 01:00-05:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:23 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:23 EST
NPO Hub, Grantwriter and Que May 4, 2026 01:00-05:00 EDT
NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:23 EST
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:23 EST
Mobilize Monthly Maintenance May 11, 2026 01:00-05:00 EDT
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:27 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:27 EST
CyberGrants Patching May 11, 2026 01:00-05:00 EDT
CyberGrants will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:25 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:25 EST
EA and NGP VAN Monthly Maintenance May 16, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:27 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:27 EST
EA and NGP VAN Monthly Maintenance May 17, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:27 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:27 EST
EA and NGP VAN Monthly Maintenance May 18, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:27 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:27 EST
Donor Drive Monthly Maintenance May 22, 2026 21:00 - May 23, 2026 01:00 EDT
Donor Drive will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:26 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:26 EST
Give Gab Maintenance May 25, 2026 01:00-05:00 EDT
Give Gab will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:25 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:25 EST
Network for Good Monthly Maintenance May 25, 2026 01:00-05:00 EDT
Network for Good will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:26 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:26 EST
One Cause Maintenance Jun 1, 2026 01:00-05:00 EDT
One Cause will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:34 EST
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:34 EST
Apricot AU Monthly Maintenance Jun 5, 2026 10:00-14:00 EDT
Apricot in Australia is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:33 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:33 EST
Apricot Monthly Maintenance - Canada and US Jun 8, 2026 01:00-05:00 EDT
Apricot in North America is currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:33 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:33 EST
NPO Hub, Grantwriter and Que Jun 8, 2026 01:00-05:00 EDT
NPO Hub, Grantwriter and Que will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:34 EST
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:34 EST
Mobilize Monthly Maintenance Jun 15, 2026 01:00-05:00 EDT
Mobilize will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:34 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:34 EST
Penelope Maintenance - Canada, US, UK Jun 15, 2026 01:00-05:00 EDT
Penelope in North America and the UK will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:37 EST
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:37 EST
Donor Drive Monthly Maintenance Jun 19, 2026 21:00 - Jun 20, 2026 01:00 EDT
Donor Drive will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:36 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:36 EST
EA and NGP VAN Monthly Maintenance Jun 20, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:35 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:35 EST
EA and NGP VAN Monthly Maintenance Jun 21, 2026 06:00-07:00 EDT
EA and NGP VAN are currently undergoing regular monthly maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:35 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:35 EST
Salsa Patching Jun 22, 2026 01:00-05:00 EDT
Salsa will be undergoing regular scheduled maintenance.
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:38 EST
During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window.
Posted on Jan 11, 2026 - 20:38 EST
Network for Good Monthly Maintenance Jun 29, 2026 01:00-05:00 EDT
Network for Good will be undergoing regular scheduled maintenance.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:36 EST
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Jan 11, 2026 - 20:36 EST