All Systems Operational

About This Site

This page list all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.

Uptime over the past 90 days. View historical uptime.
Apricot Operational
90 days ago
100.0 % uptime
Today
ETO Operational
90 days ago
99.99 % uptime
Today
Penelope Operational
90 days ago
100.0 % uptime
Today
EveryAction Operational
90 days ago
100.0 % uptime
Today
NGP VAN Operational
90 days ago
99.98 % uptime
Today
CyberGrants Operational
90 days ago
100.0 % uptime
Today
Network for Good Operational
90 days ago
100.0 % uptime
Today
GiveGab Operational
90 days ago
100.0 % uptime
Today
GiveGab Enterprise Operational
90 days ago
100.0 % uptime
Today
Salsa Operational
90 days ago
100.0 % uptime
Today
DonorTrends Operational
90 days ago
100.0 % uptime
Today
Mobilize Operational
90 days ago
100.0 % uptime
Today
ActionKit Operational
90 days ago
100.0 % uptime
Today
WeSpire Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EA and NGP VAN Monthly Maintenance Apr 19, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:15 EST

ActionKit Quarterly Maintenance Apr 19, 2025 21:00 - Apr 20, 2025 01:00 EDT

ActionKit will be undergoing regular scheduled maintenance on 2025-04-20 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:23 EST

EA and NGP VAN Monthly Maintenance Apr 20, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:15 EST

EA and NGP VAN Monthly Maintenance Apr 21, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:15 EST

System Maintenance - Wespire Apr 24, 2025 20:00-23:00 EDT

Wespire will be undergoing critical system maintenance on 2025-04-24 from 8-11pm EST.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Apr 17, 2025 - 14:53 EDT

ETO AU Quarterly Patching Apr 25, 2025 13:21-17:21 EDT

ETO in Australia will be undergoing regular scheduled maintenance on 2025-04-25 from 2pm-6pm UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:28 EST

ETO Quarterly Maintenance - Canada, US Public and US Private Apr 26, 2025 21:00 - Apr 27, 2025 01:00 EDT

ETO in North America will be undergoing regular scheduled maintenance on 2025-04-27 from 1am - 5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:28 EST

Network for Good Monthly Maintenance Apr 26, 2025 21:00 - Apr 27, 2025 01:00 EDT

Network for Good will be undergoing regular scheduled maintenance on 2025-04-27 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:19 EST

Apricot AU Monthly Maintenance May 2, 2025 09:03-13:03 EDT

Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Dec 18, 2024 - 09:04 EST

Apricot Monthly Maintenance - Canada and US May 3, 2025 21:00 - May 4, 2025 01:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Dec 18, 2024 - 09:02 EST

GiveGab Maintenance May 10, 2025 21:00 - May 11, 2025 01:00 EDT

GiveGab will be undergoing regular scheduled maintenance on 2025-05-11 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 14:13 EST

Mobilize Monthly Maintenance May 10, 2025 21:00 - May 11, 2025 01:00 EDT

Mobilize will be undergoing regular scheduled maintenance on 2025-05-11 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:16 EST

DonorDrive Monthly Maintenance May 10, 2025 21:00 - May 11, 2025 01:00 EDT

DonorDrive will be undergoing regular scheduled maintenance on 2025-05-11 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:13 EST

EA and NGP VAN Monthly Maintenance May 17, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:18 EST

EA and NGP VAN Monthly Maintenance May 18, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:18 EST

EA and NGP VAN Monthly Maintenance May 19, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:18 EST

CyberGrants Quarterly Patching May 24, 2025 21:00 - May 25, 2025 01:00 EDT

CyberGrants will be undergoing regular scheduled maintenance on 2025-05-25 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:30 EST

Network for Good Monthly Maintenance May 31, 2025 21:00 - Jun 1, 2025 01:00 EDT

Network for Good will be undergoing regular scheduled maintenance on 2025-06-01 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:19 EST

WeSpire Maintenance May 31, 2025 21:00 - Jun 1, 2025 01:00 EDT

WeSpire will be undergoing regular scheduled maintenance on 2025-06-01 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 14:18 EST

Apricot AU Monthly Maintenance Jun 6, 2025 09:04-13:04 EDT

Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Posted on Dec 18, 2024 - 09:05 EST

Apricot Monthly Maintenance - Canada and US Jun 7, 2025 21:00 - Jun 8, 2025 01:00 EDT

Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Posted on Dec 18, 2024 - 09:05 EST

Penelope AU maintenance Jun 13, 2025 14:14-18:14 EDT

Penelope in Australia will be undergoing regular scheduled maintenance on 2025-06-13 from from 2pm-6pm UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 14:16 EST

GiveGab Enterprise Maintenance Jun 14, 2025 21:00 - Jun 15, 2025 01:00 EDT

GiveGab Enterprise will be undergoing regular scheduled maintenance on 2025-06-14 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 14:14 EST

Penelope Maintenance - Canada, US, UK Jun 14, 2025 21:00 - Jun 15, 2025 01:00 EDT

Penelope in North America and the UK will be undergoing regular scheduled maintenance on 2025-06-15 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 14:17 EST

Mobilize Monthly Maintenance Jun 14, 2025 21:00 - Jun 15, 2025 01:00 EDT

Mobilize will be undergoing regular scheduled maintenance on 2025-06-14 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:17 EST

DonorDrive Monthly Maintenance Jun 14, 2025 21:00 - Jun 15, 2025 01:00 EDT

DonorDrive will be undergoing regular scheduled maintenance on 2025-06-14 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:13 EST

EA and NGP VAN Monthly Maintenance Jun 21, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:20 EST

Salsa Quarterly Patching Jun 21, 2025 21:00 - Jun 22, 2025 01:00 EDT

Salsa will be undergoing regular scheduled maintenance on 2025-06-22 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:32 EST

EA and NGP VAN Monthly Maintenance Jun 22, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:20 EST

EA and NGP VAN Monthly Maintenance Jun 23, 2025 06:00-07:00 EDT

EA and NGP VAN are currently undergoing regular monthly maintenance.
Posted on Dec 18, 2024 - 09:20 EST

Network for Good Monthly Maintenance Jun 28, 2025 21:00 - Jun 29, 2025 01:00 EDT

Network for Good will be undergoing regular scheduled maintenance on 2025-06-28 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 13:20 EST

DonorTrends Maintenance Jul 26, 2025 21:00 - Jul 27, 2025 01:00 EDT

DonorTrends will be undergoing regular scheduled maintenance on 2025-07-27 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Posted on Dec 27, 2024 - 14:18 EST
System Metrics Month Week Day
ActionKit Uptime
Fetching
Apricot Uptime
Fetching
CyberGrants Uptime
Fetching
DonorTrends Uptime
Fetching
ETO Uptime
Fetching
EveryAction Uptime
Fetching
Mobilize Uptime
Fetching
NfG Uptime
Fetching
NGP VAN Uptime
Fetching
NPO Hub Uptime
Fetching
Penelope Uptime
Fetching
Salsa Uptime
Fetching
WeSpire Uptime
Fetching
Apr 18, 2025
Pipeline Classic and Cloud Maintenance
Completed - Today's notice was posted in error. We apologize for any confusion. This work was completed yesterday.
Apr 18, 11:38 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 11:30 EDT
Scheduled - The data we send via Pipeline Classic and Cloud may be temporarily interrupted during this time but will catch up as soon as this work concludes. This will not affect user access to our VAN, NGP or EveryAction databases.
Apr 16, 15:11 EDT
Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
DonorDrive Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 22:39 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:00 EDT
Scheduled - DonorDrive will be undergoing regular scheduled maintenance on 2025-04-13 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Dec 27, 13:13 EST
Mobilize Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 22:39 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:01 EDT
Scheduled - Mobilize will be undergoing regular scheduled maintenance on 2025-04-13 from 1am-5am UTC.

During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Dec 27, 13:16 EST
Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025
Emergency Maintenance - Salsa
Completed - We have successfully completed the emergency maintenance.
Apr 8, 22:17 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 13:00 EDT
Scheduled - Salsa will be undergoing emergency maintenance today.
During the emergency maintenance customers may experience a brief (15 min) period where users encounter errors or service is disrupted.
We apologize for the disruption this may cause organizations. It is imperative that we complete this emergency maintenance to avoid prolonged issues or errors for users.
Apr 8, 12:56 EDT
Apr 7, 2025

No incidents reported.

Apr 6, 2025
Apricot Monthly Maintenance - Canada and US
Completed - The scheduled maintenance has been completed.
Apr 6, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 21:00 EDT
Scheduled - Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
Dec 18, 09:03 EST
Apr 5, 2025
EA and NGP VAN Maintenance Window Confirmed
Completed - We have completed today's scheduled maintenance and all services are now available.
Apr 5, 09:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 06:01 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 3, 14:04 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 20, 10:04 EDT
Scheduled - EA and NGP VAN are currently undergoing our previously communicated maintenance window.
Mar 11, 17:01 EDT
Apr 4, 2025
Apricot AU Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Apr 4, 13:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 09:02 EDT
Scheduled - Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
Dec 18, 09:03 EST
← Incident History Powered by Atlassian Statuspage