This page list all incidents, scheduled maintenance windows and uptime statistics for Bonterra and NGP VAN products. Individuals or Entities are able to subscribe to email updates and notifications pertaining to the particular products of interest.
Apricot
Operational
90 days ago
100.0
% uptime
Today
ETO
Operational
90 days ago
100.0
% uptime
Today
Penelope
Operational
90 days ago
100.0
% uptime
Today
EveryAction
Operational
90 days ago
100.0
% uptime
Today
NGP VAN
Operational
90 days ago
99.96
% uptime
Today
CyberGrants
Operational
90 days ago
100.0
% uptime
Today
Network for Good
Operational
90 days ago
100.0
% uptime
Today
GiveGab
Operational
90 days ago
100.0
% uptime
Today
GiveGab Enterprise
Operational
90 days ago
100.0
% uptime
Today
Salsa
Operational
90 days ago
100.0
% uptime
Today
DonorTrends
Operational
90 days ago
100.0
% uptime
Today
Mobilize
Operational
90 days ago
100.0
% uptime
Today
ActionKit
Operational
90 days ago
100.0
% uptime
Today
WeSpire
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Mobilize will be undergoing regular scheduled maintenance on 2025-08-10 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 28, 2025 - 11:26 EDT
CyberGrants will be undergoing regular scheduled maintenance on 2025-08-24 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 28, 2025 - 11:27 EDT
Network for Good will be undergoing regular scheduled maintenance on 2025-08-31 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 28, 2025 - 11:28 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC. Posted on
May 28, 2025 - 11:49 EDT
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC. Posted on
May 28, 2025 - 11:49 EDT
Mobilize will be undergoing regular scheduled maintenance on 2025-09-14 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 28, 2025 - 11:50 EDT
Salsa will be undergoing regular scheduled maintenance on2025-09-21 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 28, 2025 - 11:51 EDT
Network for Good will be undergoing regular scheduled maintenance on 2025-09-28 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
May 28, 2025 - 11:51 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC. Posted on
Jun 04, 2025 - 11:30 EDT
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC. Posted on
Jun 04, 2025 - 11:31 EDT
Mobilize will be undergoing regular scheduled maintenance on 2025-10-12 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jun 04, 2025 - 11:31 EDT
ActionKit will be undergoing regular scheduled maintenance on 2025-10-19 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jun 04, 2025 - 11:34 EDT
ETO in Australia will be undergoing regular scheduled maintenance on 2025-10-24 from 2pm-6pm UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jun 04, 2025 - 11:36 EDT
Network for Good will be undergoing regular scheduled maintenance on 2025-10-26 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jun 04, 2025 - 11:37 EDT
ETO in North America will be undergoing regular scheduled maintenance on 2025-10-26 from 1am - 5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jun 04, 2025 - 11:36 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC. Posted on
Jun 04, 2025 - 11:38 EDT
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC. Posted on
Jun 04, 2025 - 11:38 EDT
Mobilize will be undergoing regular scheduled maintenance on 2025-11-09 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jun 04, 2025 - 11:39 EDT
CyberGrants will be undergoing regular scheduled maintenance on 2025-11-16 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jun 04, 2025 - 11:40 EDT
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC. Posted on
Jun 04, 2025 - 11:42 EDT
Network for Good will be undergoing regular scheduled maintenance on 2025-12-07 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jun 04, 2025 - 11:41 EDT
Mobilize will be undergoing regular scheduled maintenance on 2025-12-14 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jun 04, 2025 - 11:43 EDT
Salsa will be undergoing regular scheduled maintenance on 2025-12-21 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window Posted on
Jun 04, 2025 - 11:43 EDT
Completed -
The scheduled maintenance has been completed.
Aug 3, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 21:00 EDT
Scheduled -
Apricot in North America is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Saturday of the month from 1am-5am UTC.
May 28, 11:25 EDT
Completed -
The scheduled maintenance has been completed.
Aug 1, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 10:00 EDT
Scheduled -
Apricot in Australia is currently undergoing regular monthly maintenance. Maintenance occurs on the 1st Friday of the month from 2pm-6pm UTC.
May 28, 11:24 EDT
Resolved -
This incident has been resolved.
Jul 29, 17:20 EDT
Monitoring -
The processing of the current queue of scheduled emails is now underway, so any delayed emails should be sent shortly. We will continue to monitor closely, Please continue to view this page for further updates,
Jul 29, 14:33 EDT
Investigating -
We are currently investigating an issue that is causing a delay in the delivery of scheduled emails. Our technical team is actively investigating the root cause and working to resolve the issue as quickly as possible. We understand the impact this may have on your operations and appreciate your patience as we work toward a resolution.
Jul 29, 14:18 EDT
Resolved -
As of 5:35pm ET system performance has returned to normal, and the issue has been resolved. We’ll continue to monitor to ensure ongoing stability.
Jul 28, 17:40 EDT
Monitoring -
The issue has been identified and a temporary mitigation is in place. Users should not be experiencing any issues at this time. A permanent resolution is in progress.
Jul 28, 10:09 EDT
Investigating -
We're currently investigating an issue that may be preventing a subset of users on app.ngpvan.com from running Create a List searches or loading Targeted Email audiences.
Jul 28, 08:24 EDT
Completed -
The scheduled maintenance has been completed.
Jul 27, 01:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 21:01 EDT
Scheduled -
ETO in North America will be undergoing regular scheduled maintenance on 2025-07-27 from 1am - 5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
May 28, 11:23 EDT
Completed -
The scheduled maintenance has been completed.
Jul 27, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 21:00 EDT
Scheduled -
DonorTrends will be undergoing regular scheduled maintenance on 2025-07-27 from 1am-5am UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
Dec 27, 14:18 EST
Resolved -
This incident has been resolved.
Jul 25, 15:52 EDT
Monitoring -
A fix has been applied and the ability to save reports has now been restored. We will continue to monitor to ensure there are no further issues.
Jul 25, 12:56 EDT
Investigating -
We are currently investigating an issue that is preventing Apricot Results Reports from being saved.
Our technical team is actively investigating the root cause and working to resolve the issue as quickly as possible. We understand the impact this may have on your operations and appreciate your patience as we work toward a resolution.
Jul 25, 11:42 EDT
Completed -
The scheduled maintenance has been completed.
Jul 25, 14:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 10:00 EDT
Scheduled -
ETO in Australia will be undergoing regular scheduled maintenance on 2025-07-25 from 2pm-6pm UTC.
During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window
May 28, 11:23 EDT