Partial Service Disruption

Incident Report for Bonterra & NGP VAN Incidents & Maintenance

Resolved

The errors that some users saw earlier have been resolved. We are continuing to monitor.
Posted Aug 04, 2025 - 09:11 EDT

Investigating

We are currently investigating errors on a subset of databases causing login errors and errors navigating the system.
Posted Aug 04, 2025 - 08:35 EDT
This incident affected: NGP VAN.
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