Apricot and ETO- Intake Links Unresponsive or Experiencing Slowness

Resolved

The incident has been successfully resolved.
Posted Jan 21, 2026 - 13:30 EST

Monitoring

Apricot and ETO Connect are back to normal operations. We’re continuing to monitor the systems to ensure stable performance.
Posted Jan 21, 2026 - 10:02 EST

Investigating

We are currently investigating an issue affecting Apricot and ETO Connect, including admin-facing console, portal login, and external Intake Forms, for clients in the US Our team is actively working to restore access and will share updates as they become available.
Posted Jan 21, 2026 - 09:10 EST
This incident affected: Apricot and ETO.